Virgin Media cancellation letter. Cancel your Virgin Media subscription online.

You have subscribed to a Virgin Media offer and you wish to cancel your contract? You'vecome to the right place, take advantage of our Virgin Media cancellation letter template

How do I cancel my Virgin Media subscription?

Cancelling your Virgin Media contract is quick and easy with Flashtemplate! All you have to do is fill in the Virgin Media cancellation letter template. We'll send the letter to your operator so you don't have to worry about it.

What are the conditions for cancelling a Virgin Media subscription?

There are several types of Virgin Media contract and each has a different commitment period. This can range from 9 to 18 months. To be sure of the duration of your Virgin Media subscription, you can consult the GTC (general terms and conditions) of your contract.

You are therefore required to respect the commitment period of your Virgin Media contract.

You should also be aware that Virgin Media subscriptions require 30 days' notice. Your subscription can therefore only be terminated one month after Virgin Media has received your termination letter.

Is there a charge if I cancel my contract before the end of the contract period?

As most Virgin Media subscriptions have a commitment period, you may incur charges if you withdraw early. This includes paying the full amount of the remaining monthly instalments due until the end of your commitment.

Is it possible to cancel my Virgin Media contract before the end of my contract without incurring any costs?

You can terminate your subscription before the end of your commitment, free of charge, if you are in the following cases:

- You are moving to an area not covered by Virgin Media services

- In case of serious illness or death

Do I have to return my equipment to Virgin Media if I terminate my contract?

Yes, you must return all equipment provided by Virgin Media at the time of registration. There is a time limit for this and it is important to respect it to avoid any penalties from Virgin Media. Please also note that if the equipment is returned in poor condition or missing any of the items, Virgin Media will charge you a fee.

To return all the equipment, you will receive a pre-paid parcel from Virgin Media. This package will allow you to return the equipment to Virgin Media free of charge.

When I cancel my Virgin Media contract, can I keep my phone number?

Even if you decide to cancel your Virgin Media contract, you can still keep your mobile number.

Your new operator will normally take care of transferring your telephone number. To do this, you need to collect your porting authorisation code (PAC) and pass it on to your new operator. Without this information, you will not be able to keep your number once the termination has been processed.

How do I keep Virgin's email service after I have terminated my subscription?

Cancelling your Virgin Media subscription does not stop your Virgin Media email instantly. You have 90 days to continue using your mailbox. This allows you to save your contacts, emails and all your documents.

Please note that once this period has passed, you will no longer have access to your Virgin email.

Virgin Media FAQ

• - What does my last Virgin Media invoice consist of?

  On your last invoice, you will find several items:
  
  - the costs of your last month's subscription
  
  - any user fees
  
  - additional charges until you are completely disconnected
  
  As long as the charges for your last bill have not been deducted, you do not have to cancel direct debits with your bank.
  
  And if your account is in credit, Virgin Media services have 45 days to pay you the amount due.
  
  Note that this invoice will be sent to you as soon as possible, even if you have recently changed your address (if you have communicated it to Virgin Media).

• - Can I cancel my Virgin Media cancellation request?

  Not sure if you want to cancel your subscription? Don't worry, you can still cancel your request within a few days of receiving your Virgin Media cancellation letter.
  
  Only the subscriber can make the request by contacting Virgin Media customer service directly.

• - What happens to my Netflix account if I cancel my Virgin Media subscription?

  If your Virgin Media subscription includes a Netflix account you can continue to use it until your TV subscription ends. Once the cancellation has been processed, you will need to contact Netflix directly to keep your account.