Cancellation letter SKY. Cancel your SKY subscription online.

You have subscribed to a SKY offer and you wish to cancel your contract? You've come to the right place, take advantage of our sample cancellation letter for SKY right now!

How do I cancel my SKY subscription?

Cancelling your SKY subscription is quick and easy with Flashtemplate! All you have to do is fill in the sample cancellation letter for SKY. We will send the letter to your operator to free you from this time-consuming process.

What conditions must I meet to terminate my SKY subscription?

There are several types of SKY contracts (SKY TV, SKY mobile, SKY Internet, etc.). Each contract has a different commitment period. This is also the case for the notice period required to terminate your subscription. To find out how long you have to commit yourself and how long you have to give notice, you can consult the GTC (general terms and conditions) of your contract.

You are therefore bound to respect the commitment period for which you have signed up.

If there is no commitment in the contract, you can terminate your subscription at any time without giving any reason.

Note that the SKY TV subscription normally provides 31 days' notice. SKY Internet and SKY mobile subscriptions require only 14 days' notice.

If you wish to terminate your contract after the contract period, you can do so at any time within these notice periods. The period of notice runs from the moment SKY receives your letter of termination.

What fees will I have to pay if I terminate my contract before the end of the contract period?

Most SKY subscriptions have a commitment period of between 12 and 18 months. Some SKY options also have a minimum commitment period. If you decide to terminate your SKY subscription before the end of the contracted period, you will be liable to pay SKY a fee. You may be required to pay the full amount of the remaining monthly instalments due until the end of the contract period.

Is there a cooling-off period after taking out a SKY subscription?

Yes, SKY does have a cooling-off period if you take out a contract with them. This period is quite long and allows you to withdraw within 31 days. During this period, you can terminate your SKY subscription whenever you want and without any charges being applied. If you wish to cancel, you can send a cancellation letter to SKY customer service.

Even if I cancel my SKY contract, can I keep my phone number?

When you decide to cancel your SKY subscription, you can keep your telephone number.

It is usually your new operator that takes care of transferring your mobile number. To do this, you need to collect your porting authorisation code (PAC) and give it to your new operator. Without this information, you will not be able to keep your telephone number once the termination has been processed.

Where can I find my SKY contract number?

Your SKY account number is usually printed on your invoices. You can also find it online in 'My Sky'. Take your SKY ID and look under "Account summary". Finally, you can find this number by consulting the "My Sky" mobile application.

FAQ SKY

• - I would like to benefit from the credit provided by SKY when I join their services, how can I do this?

  SKY provides a credit if you switch to them for your TV or broadband subscription, allowing you to refund some or all of your costs of leaving your previous operator.
  
  The credits granted are as follows:
  
  - Get £100 back if you choose SKY Broadband
  
  - Get €100 back if you choose SKY TV
  
  - Get €200 back if you choose SKY TV and Broadband
  
  Note that this is not the case if you subscribe to a SKY Glass or SKY Stream contract.

• - How do I apply for credit after I have subscribed?

  To do this, you must first order your SKY TV or Broadband & Talk.
  
  Then pay the early termination fee to your former operator and give this information to SKY. You have 90 days to do this after activation of your SKY subscription.
  
  Finally, send an e-mail to SKY to request a refund of your cancellation fee. A certain number of elements must be specified in the letter, in particular your first and last name, your SKY account number as well as information concerning your cancellation (copy of invoice, proof of payment of the fees, etc.).
  
  Please note that your credit will be applied to your SKY account within approximately 14 days, while your request is being processed by SKY services.