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BT cancellation letter. Cancel your BT subscription online.

Have you signed up for a BT contract and want to cancel your contract? You've come to the right place, take advantage of our sample BT cancellation letter now!

How do I cancel my BT subscription?

Cancelling your BT subscription (phone, TV or Internet) is quick and easy with Flashtemplate! All you have to do is fill in the BT cancellation letter template. We'll send the letter to your operator soyou don't have to worry about all the paperwork.

What are the conditions for cancelling a BT subscription?

There are several types of BT contracts and each has a different length of commitment. This can range from 12 to 24 months. To make sure you have the right length of contract with BT, check the terms and conditions of your contract. You can view this contract directly in your BT online customerarea.

Once the commitment period is over, you can terminate your subscription by sending a simpletermination letter to BT Customer Services. The operator requires 30 days' notice. You should therefore allow for this period when you wish to unsubscribe.

What are the charges if I cancel my contract before the end of the contract period?

As most BT contracts have a commitment period, you may have to pay a fee if you leave your operator early. For example, you'll have to pay the full amount of the remaining monthly installments until the end of your contract.

Specifically, if you have a 12-month commitment and have been committed for 10 months, the termination fee is approximately twice the amount of your monthly subscription (because BT deducts its costs saved by breaking the contract).

Can I terminate my BT contract free of charge before the end of my contract?

You can terminate a BT subscription before the end of the term, free of charge, if the line holder dies.

You will need to include the following in your letter of termination to BT:

- Full name of the contract holder
- Date of birth
- Its address.

It may be useful to have the last invoice, in case BT services need other information (such as accountnumber or amount of last invoice).

No death certificate is required.

Can I keep my phone number if I cancel my BT contract?

Yes, it is possible to keep your telephone number after you have terminated your BT subscription. The process is simple: you need to get your porting authorisation code (PAC) and give it to your newoperator. They will then transfer your number.

Without this code, it is impossible for your new operator to transfer the line.

How do I cancel my BT cancellation request?

Do you want to go back on your BT contract cancellation? It's possible! Contact BT Customer Services quickly to cancel your cancellation request.

In the blink of an eye you can reverse your decision. However, only the contract holder can request this.

FAQ BT

  • - What if I don't want to keep my phone number after the BT contract is terminated?

    Do you want to end your BT phone subscription and join a new operator? It's possible! You can evendecide to change your phone number and it's easy! All you need to do is get your Service Termination Authorisation Code (or STAC number) from BT and give it to your new operator.

  • - I have lost my password, where can I get it back?

    Even if you have lost your BT password, you can change it at any time. To do this, you need to log into your personal online area with your username. Then click on 'settings' and then 'change my password'.

  • - Are my invoices available online?

    You can view your bills in your BT online customer area. You can download all your bills if you wish.These are stored on your personal space for 15 months.

    Please note that in order to use this service, you must have created your personal online space andindicated that you would prefer to receive your bills this way rather than in paper form. Once you have done this, you will receive a monthly email from BT to let you know that your monthly bill is available.